|
Telecore Customer Problem Report |
Customer Problem Process Guidelines
Fill out the Customer Problem Report (CPR) request form COMPLETELY.
Once the form is filled out, press the SUBMIT button at the bottom of the page.
Telecore will send this form back with the assigned CPR number OR the reasons for denial (duplicate, explanation, etc.).
A Customer Problem Report with complete and correct information will be processed within 24 hours.
A Customer Problem Report cannot be processed without a phone number, fax number and E-mail address. If you cannot be contacted by one of these methods, please enter "none", however, this may slow processing of the CPR.
|
| Please fill in all fields marked with a * |
 |
Customer |
* |
|
|
Originators Phone |
* |
|
|
Originators Email |
|
|
|
Originators Fax |
* |
|
|
Product |
* |
|
|
Type |
|
|
|
Criticality |
|
|
|
Area |
|
|
|
Where Found |
* |
|
|
To help us better identify the problem, please specify relevant Telecore part and revision numbers, if known.
|
|
|
Part Number |
Revision
|
|
|
Part Number |
Revision
|
|
|
Part Number |
Revision
|
|
|
Description |
* |
|
|
Scenario |
|
|